Last Updated: 23.03.20251.

At Amzonics LLC, we are committed to ensuring your satisfaction with our products and services. This Refund and Return Policy outlines the terms and conditions for returns, refunds, and exchanges. By making a purchase, you agree to the terms set forth herein.

Scope

This policy applies to all products and services offered by Amzonics LLC, including but not limited to:

• Physical Products: Tangible items available for purchase.
• Digital Products: Non-tangible goods such as software, e-books, or digital downloads.
• Services: Professional services provided by Amzonics LLC.
  
  

General Return and Refund Conditions

• Eligibility: To be eligible for a return or refund, items must be unused, in their original packaging, and accompanied by proof of purchase. Services must not have been fully rendered.
• Timeframe: Requests for returns or refunds must be made within 30 days of purchase.
• Process: To initiate a return or refund, contact our customer support at [email protected] with your order details and reason for the request.
  
  

Physical Products

Return Process:

• Inspection: Returned items will be inspected upon receipt. Items that do not meet the eligibility criteria may be denied.
• Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds:

• Processing Time: Refunds will be processed within 14 days of receiving the returned item.
• Method: Refunds will be issued to the original payment method.
  
  

Digital Products

• Non-Refundable: Due to the nature of digital products, they are generally non-refundable once accessed or downloaded.
• Exceptions: Refunds may be granted in cases of technical issues or defects that prevent access or use, provided the issue is reported within 14 days of purchase.
  
  

Services

Cancellation:

• Before Commencement: Services canceled before commencement may be eligible for a full refund.
• After Commencement: Services canceled after commencement may be eligible for a partial refund, depending on the extent of services rendered.

Non-Refundable Services:

• Certain services, such as consultations or custom work, may be non-refundable once provided.
  
  

Exchanges

Defective or Damaged Items: We will replace items if they are defective or damaged.

Contact [email protected] for assistance and to exchange an item, return the original item following the return process, and a replacement will be sent upon receipt and inspection.

Shipping Costs

• Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
• Original Shipping Fees: Original shipping fees are non-refundable unless the return is due to our error.
  
  

Contact Information

For questions or concerns regarding this Refund and Return Policy, please contact us at:

• Email: [email protected]
• Contact Form: amzonics.com/contactus
  
  

Changes to This Policy

We reserve the right to update or modify this policy at any time. Changes will be effective upon posting to our website. Please review this policy periodically for any updates.

By making a purchase with Amzonics LLC, you acknowledge that you have read, understood, and agree to this Refund and Return Policy.